PrismX Labs Privacy Policy

1. Information We Collect

A. Information You Provide

When placing an order or contacting us, we may collect:

• Name
• Billing & shipping address
• Email address
• Phone number
• Order details
• Customer service communications

Payment details are processed securely through third-party providers. We do not store full payment information.

B. Automatically Collected Data

We may collect technical data such as:

• IP address
• Browser and device type
• Operating system
• Website activity and navigation behavior

This data is collected through cookies, analytics tools, and server logs.

2. Platform & Order Data

Our website may use eCommerce platforms (such as WooCommerce or similar systems) to:

• Process transactions
• Store order history
• Maintain customer accounts
• Support operational and legal requirements

3. How We Use Information

Your information may be used to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Improve website functionality
• Detect and prevent fraud
• Comply with legal obligations

We do not sell or trade personal data.

4. Email Communications

You may receive emails related to:

• Orders and shipping updates
• Product or company updates
• Promotions (if subscribed)

You can unsubscribe at any time using the link provided in emails.

5. SMS Communications

If you opt in:

• You agree to receive text notifications and updates
• Message frequency may vary
• Standard messaging rates may apply
• You may opt out anytime by replying STOP

6. Cookies & Tracking

We use cookies for:

• Website functionality
• Cart and login sessions
• Analytics and performance tracking

Disabling cookies may affect site functionality.

7. Sharing Information

We may share data with:

• Payment processors
• Shipping carriers
• Service providers (email, analytics, etc.)
• Authorities when required by law

8. Data Retention

Information is retained only as long as necessary for:

• Order processing
• Legal and tax obligations
• Fraud prevention

9. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure.

10. Your Rights

Depending on your location, you may request:

• Access to your data
• Corrections or updates
• Deletion of personal information
• Opt-out of marketing communications

California residents may request disclosures under applicable privacy laws.

11. Age Restrictions

This website is intended for individuals 18 years or older.

12. Policy Updates

We may update this policy at any time. Changes will be posted with a revised effective date.

13. Contact

For privacy-related inquiries:

Email:
PrismxLabs@gmail.com